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Free Shipping with Orders Over $100 CAD within North America
Free Shipping with Orders Over $100 CAD within North America

FAQ

Are items washed and cleaned?

We sell all our items "as is." We recommend customers wash their items upon delivery.

 

Is everything you sell pre-owned?

All products we sell are pre-owned unless mentioned otherwise.

 

Do you accept returns/exchanges?

Yes, we accept returns/exchanges within 14 days of delivery, given the item is in the same condition as when purchased. If you are located within Canada/USA we provide FREE return shipping labels.

For International Orders we DO NOT accept any returns.

For more information regarding returns, please visit our Returns Policy Page.

To start your return process click here.

 

*All sale items/gift cards are FINAL SALE and cannot be returned or exchanged.

All items purchased in store are FINAL SALE and cannot be returned or exchanged.

 

How long will shipping take?

*Note: Due to COVID-19, all orders will arrive later then usual, especially shipments going outside of Canada/USA. 

All orders ship within 1-4 business days after purchase. We provide tracking immediately via email.

 

 Do you ship Internationally?

Yes we ship worldwide!

Please note: Parcels delivered outside of Canada may be subject to customs/duties upon delivery. We DO NOT cover any extra charges. Please keep this in mind before purchasing! Charges vary by country.