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Return Policy

In Store

All items are FINAL SALE, no refund or exchanges.

 

Online

RETURNS: CUSTOMERS WITHIN CANADA

We understand online shopping can be difficult. We want to provide customers with worry-free online shopping. We do this by accepting returns within 14 days of delivery! All shipping costs are covered by us.

All sale items and gift cards are FINAL SALE and NON-REFUNDABLE.

Items just have to be in the same condition as when purchased to be eligible!

 

Steps:

1.To start your Return Process Click here!

2. Enter Order Number (can be found on emailed/texted receipt/confirmation) and email used when item was purchased.

3. Request a refund, if we deem your request acceptable we will send you a return label via email the same day! Instructions on how to pack it and where to drop it off will be included in email. Package must be shipped out within 2 weeks of receiving return label or return request will be discarded.

4. Please allow 5-7 business days for item to arrive back to us

5. Once received, we will examine your item once more, if its deemed acceptable, a refund will be sent (minus original shipping cost) to original method of payment/or we can provide you store credit! Please allow up to 10 days for refund to process and show up in your account. 

6. Visit www.finaltouchvintage.com and buy more clothes!

We will not issue a refund if we do not receive the original item back!

Please note all SALE ITEMS and GIFT CARDS are FINAL SALE and NON-REFUNDABLE! 

 

RETURNS: INTERNATIONAL CUSTOMERS OUTSIDE OF CANADA

 We do not accept returns for international shipments. Exceptions would be for itmes arriving not as described, if this is the case, contact us

All SALE ITEMS and GIFT CARDS are FINAL SALE and NON-REFUNDABLE/NON-EXCHANGEABLE! 
 

EXCHANGES

Unfortunately we do not accept any exchanges.

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